I’m glad that you're able to find a workaround. If you don't mind, can you share with us your workaround?
This way, other users who visit the Community would be able to get some insights from your post.
Also, since today is a holiday, you'll be receiving a callback from our support team tomorrow.
We also have our Help Articles page in case you want to learn some “How do I” steps in QuickBooks Desktop.
Please let me know if you have any other concerns. I’ll be here to help.