Thanks for the update, @alamal1.
I also appreciate you for performing the steps provided by my colleague in this thread.
Every version of QuickBooks has a corresponding component that needs to be updated for the system to function. To help diagnose and fix these errors, let's download and run the QuickBooks File Doctor. This tool analyzes your computer if it's set up correctly.
If you're getting the same result, this can be caused by one or more of the following:
Please follow the solution outlined below to get rid of the error:
Solution 1: Move the company file to the default location
Solution 2: Create a new folder for the company file(s)
Solution 3: Test and Set folder permissions.
You can also check out this article for other troubleshooting steps: Error -6000, -83: An error occurred. This article provides detailed steps when you receive unexpected errors when opening, backing up, or restoring company file.
Keep me posted on how this goes and I'll get back to you.