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QuickBooks Team

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Hello there, @johnsmith051874.


I've checked to see if there are reported issues but found none. To isolate this unexpected behavior, let's check the left menu if you see TurboTax Self-Employed or TurboTax Live Self-Employed. If you're not seeing it you'll have to upgrade so your data will appear.


Here's how: 

  1. From the left menu, select Upgrade.
  2. Upgrade to either TurboTax Self-Employed or TurboTax Live Self-Employed.
  3. Confirm the upgrade.


However, if you see TurboTax Self-Employed or TurboTax Live Self-Employed, you'll have to check your data in Schedule C. If you encounter a message stating there’s a bit more information we need to gather about your income you need to complete the Schedule C of your taxes.


If none, you need to trigger the message, sign out of TurboTax using the sign out option then log in to QuickBooks Self-Employed in an incognito browser and run through the export process again. 


You'll want to check these guides to learn more about self-employment taxes:

Please don't hesitate to drop your comment below if you have any other questions. I'm always here to help. Keep safe always.

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