Turning off the two-step verification should get you rid of getting a call for verification, hr35.
I highly recommend reaching out to our Customer Care Support Team so they can verify your account in a private setting and find out the reason why you're unable to get rid of this prompt.
Here's how to contact them:
- Press the Help icon at the top to display the QB Assistant window.
- Then, select the Talk to a human menu and enter the issue/topic.
- Next, click on the I still need a human button, and then select the Contact us link.
- Choose to Message an agent for real-time assistance or Get a callback to speak with an expert.
Keep me posted on how it goes. I want to make sure your two-step verification concerns are taken care of.
