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QuickBooks Team

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Thank you for performing all the possible troubleshooting steps, HorsePowerTruckin LLC.   


It could be possible that the file is damaged. I'd suggest reaching out to our Technical Support team so they can further assist you with retrieving your company file. 


Here's how:

  1.  From the Help menu, select QuickBooks Desktop Help.
  2. Click Contact us.
  3. Enter your concern about can't open company file.  
  4. Press Let's talk.
  5. Choose a way to connect with us.  
  • Start a chat 
  • Get a call ​​​​​​​






On the other hand, we have limited expert support staff and reduced our support hours to 6 AM-6 PM PT Monday-Friday. You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types


You can read through these articles about the common errors when computer crashed or recovering company files:  


I'm just a Reply away should you need anything else with this concern. I'd be happy to help. Have a good one.

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