Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
QuickBooks Team

Re: Quickbooks Mac 2019 Layout Designer App Crash

Good to see you here in the Community, Atrmobile.


I have some clarification to provide on your question regarding the QuickBooks Mac 2019 Layout Designer issue.


We have received similar reports about this issue. Rest assured, our Customer Care Team is aware of this and they're collaborating closely with our engineers to resolve this quickly.


While they're working on this, I highly recommend you get in touch with our Customer Care Team to make sure you've been added to the affected users' notification list:


Contact QuickBooks Support

  1. Click the link to head to the Official Intuit Contact page.
  2. Select QuickBooks Mac Desktop.
  3. Choose Using QuickBooks for Mac.
  4. In section 2, Here's how to connect with a QuickBooks expert, click Get Phone Number.
  5. Once you're speaking with an agent, the reference number you can use to locate the Layout Designer ticket is: INV-25004

By doing this, you'll be signed up for scheduled email updates on our progress towards a solution.


Keep in touch if there's anything else I can help you with. Thanks for reaching out, wishing you and your business all the best.