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Hi NightOwlCo,


The BMS ID field is automatically pre-filled with a unique code when you switch on payroll and enable e-lodgement. If the code has been removed, you can follow Ken's advice above to contact our Support Team who will assist you in retrieving that code. Once it has been entered in and saved, you should be able to proceed with lodgement. You can click here to contact them or do so in-product by:


  1. In your QuickBooks Online, click the Help menu in the upper-right corner.
  2. Select Contact us and enter the details of your concern.
  3. Click Let's talk and choose Chat or Get a callback.
  4. Enter the required information.