When an employee's leave accruing on the Pay Run there are a couple things first we would need to check.
Firstly, has the employee been finalised in any recent Pay Runs? If the employee has been set up in the system but has not been included in a pay period, or if the pay run is unfinalized the employee's overall Leave Balance will not change until finalised.
Secondly, it would be important to check the Leave Categories set up and ensure they are set to Automatically Accrues. To do so you please use the steps below:
Since making changes to the Leave Categories it's important to return to the Pay Run to unlock and refinalise to allow you changes to work. You can do so with the steps below:
Let me know if this helps,