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Level 1

Undeposited Funds

I have not found the solution to my issue.  I have a customer payment from 3 years ago (prior to my time) that was applied to their invoice.  The payment was then in Undeposited Funds.  The funds were applied to a deposit and that deposit reflects the payment.  Bank account has been reconciled but the payment is still in Undeposited Funds.  How do I get this payment out of "pending" in Undeposited Funds? 

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