SALE EXTENDED 70% OFF QuickBooks for 3 months*   Ends 12/8

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
ChristineJoieR
QuickBooks Team

Reply to message

I heard your sentiments, and I can imagine what you're going through, @GSMI. I also appreciate you notifying us about the issue of the amount held in QuickBooks Payments.

 

It shows that our QuickBooks payments staff is reviewing and double-checking your money. Please know that they will contact you and keep you updated at any moment via email message soon as everything is clear.

 

Additionally, we deposit your funds within five business days after your first payment. Your first deposits take longer while we set up your merchant account. After that, your payments will deposit quicker, typically within two business days. See this article: Find out when QuickBooks Payments deposits customer payments.

 

If you haven't heard from or received any notification from them after a period of time, I urge you to post here again in the Community. So we can take other solutions and actions.

 

Remember that we are always ready to help you. We are willing to work with you to resolve this as quickly as possible.

Need to get in touch?

Contact us