QBO user here. My credit card payments are not matching to transactions on a regular basis. Is there something I can do to fix this?
Next to all my payments it displays Paid (Not deposited) when the funds in fact do get deposited to my bank account. My accountant is at a loss here and I don't have the time to manually go through all my transactions to manually match them.
In addition, I have a permanent fixture on my home screen saying "Alert - Some QuickBooks payments were not automatically recorded. After you receive the money in your account, record them manually as a bank deposit.