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QuickBooks Team

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Hi there. Your time is valuable and I want to make sure you get the support you need. It's important you reach out to our support so they can take a closer look at your account. That way you can share your account info in a private/secure environment. I encourage you to learn more about Exceptions by reviewing this helpful article: Sales tax exceptions.  In case you have further questions, don't hesitate to reach out to our support team using this link