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QuickBooks Team

Re: Is something wrong with QB servers or on my end? When I try to save an invoice it times out a...

Thanks for getting back to us here in the Community, @SNLLC


Thanks for letting us know that you're still having the invoicing issue and you've downloaded Waveapps to help you get paid. 


As much as possible, we don't want to see our customers inconvenienced. However, there is an ongoing investigation about the broken invoicing online. Our product engineers are actively working for a permanent fix. 


I'd suggest reaching out to our QuickBooks Online Customer Support Team. By doing so, they'll add your company to the list of affected users. Once added, you'll be notified about the status of the issue via email. 


Here's how: 

  1.     Log in to your QuickBooks Online company.
  2.     Select Help at the top right.
  3.     Select Contact Us to connect with a live agent.

Thank you for your patience while we're working for a resolution. If there's anything else I can do for you, please let me know. Just remember, we're always got your back, @SNLLC

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