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QuickBooks Team

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Hi there, @ben8.  


Good to see you here in the QuickBooks Community. Allow me to provide some information about a collection letter.  


Currently, QuickBooks Online (QBO) doesn't have an option to import a collection letter and print/mail it using the customer's batch icon. I can see how this feature would be beneficial to your business, I encourage you to send feedback directly to our Product Developer for future updates.  


Here's how you can send feedback:

  1. Click the Gear Icon.
  2. Select Feedback.
  3. Click Next and choose Feedback under Category option.
  4. Select Save.

For future reference, you can check these articles: How to email or print an invoice.


Please know that your always welcome to post if you have any other questions. Wishing you and your business continued success.

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