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QuickBooks Team

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Hi @Lombardoconstruction,


Let's perform some troubleshooting steps to successfully save your estimates and get you back to business.


To check if it's a browser's issue, let's open a private/incognito browser when creating an estimate. If it works successfully, you can go back to your default browser to clear its cache. This way, you can temporarily delete some internet files and improve your browser's performance.


You can use these keyboard shortcuts to open a private/incognito window:

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + P
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

If you're still unable to save the estimate, you can use another browser for this.


For your mobile app, you can refresh the app's data to optimize the performance. Here's how:

  1. On your mobile app, click on the Burger (three parallel vertical lines) icon.
  2. Scroll down, and select Help & Feedback.
  3. Click on Refresh Data.

If the problem still persists, I suggest you uninstall and re-install the application on your iPhone.


Don't hesitate to let me know if you have other concerns. I'll be here to assist you. 

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