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QuickBooks Team

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Hello there, @rikis981.


Please allow me to join the thread and help share additional information about the opening balance when reconciling transactions in QuickBooks Online (QBO).


For you to have the opening balance, you have to go back to your credit card account register and manually mark the transactions/the opening balance with R under the Check-Mark (✓) column.


  1. Go to the Gear icon.
  2. Select Chart of Accounts.
  3. Look for your credit card account.
  4. Click on View register under Action drop-down arrow.
  5. To add an opening balance, mark the transactions or balance as R.

You can see attached screenshot for additional reference.e7 opening balance.PNG


Please know that I'll be always here to help you if you have any other banking questions, just add a post/comment below. Have a great day ahead!

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