I appreciate you coming back to the thread, @webdevdelivery2. Let me chime in and help you with your concerns about bill payment in QuickBooks Online (QBO).
In QBO, both you and your vendor will receive notifications when a payment is scheduled. However, please note that the invoice number is not included, and only the total amount will be shown for ongoing payments.
I can see the importance of this feature to help us improve our services and provide a better experience for you with QBO. Therefore, I encourage you to send your feedback to our product developers so they can consider adding this feature to the next product update, which you can do by following these steps:
- Select Settings, then click Feedback.
- Enter your comments or product suggestions.
- Hit Next to submit Feedback.
In addition, regarding your ACH payment charges, I recommend contacting our QuickBooks Payments Support team to double-check the fee and inquire why you're being charged that amount. Our expert team is equipped with specialized tools, including the ability to share your screen, to take a more in-depth look at what's causing the problem. To contact them, here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us through Start a chat with our support expert.
You can contact them from Monday to Friday, 6 AM to 6 PM PT.
To enhance your bill and payment management in QBO, you can refer to this article: Enter and manage bills and bill payments in QuickBooks Online
Keep us posted if you have further questions about vendor transactions in QBO. The Community is always available to help. Take care.
