Hello there, @key2Bme.
I appreciate you for voicing out your feedback. To ensure we can continue to provide exceptional service, price increases are tied to product enhancements, future product development, and not to a calendar schedule.
Here at Intuit, we're continuously working on QuickBooks Online to make it easier for you to manage your business and get your accounting done.
You can be confident that we’ll continue enhancing this program so it grows alongside your business. You can find out about these features before they’re released by keeping an eye on our blog: https://quickbooks.intuit.com/blog/whats-new/.
Also, for additional insights in navigating around QuickBooks, you can join our webinars: Get the most out of QuickBooks with Webinars.
Lastly, if there are any features, you haven’t tested out yet, the tutorials on our Community site will come in handy. They show how to find and use every aspect of QuickBooks Online: Video Tutorials for QuickBooks Online.
On the other hand, if you have other questions about your billing history, I'd recommend contacting our Customer Care Team. A specialist will be able to look up your account and review your billing information on a secured environment.
Here’s how to contact us:
Feel free to swing by here in the Community if you have other questions. I'm just a few posts away.