Hello there, @Tawni.
Thanks for joining us here in the Community. I'm here to help get this taken care of, but I have some questions about your concern first.
I read through the whole thread, and I want to confirm which question you're referring to. May I ask for some additional details? This will help me provide you with the best resolution for your concern.
Click the Reply (green) button below to add a comment. You can also mention me by typing "@" before my name (@FritzF).
I'm looking forward to your response, @Tawni. Take care and have a good one.