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QuickBooks Team

Re: another user has made changes to the selected transaction

Hello again, @Probably NotHappy.

 

To straighten out the issue, I’ll have to view the company file. I’m unable to collect personal details to pull up the account, so I suggest contacting our Technical Support Team.


They have tools to determine what’s causing this issue and if necessary will configure the multi-user set up. To save the business time, you can either sign up to our callback process or chat directly with a support agent.

 

Just make sure to log in to your company file to get the contact details. Here’s how:

 

  1. Click on the Help icon and select the Contact Us link.
  2. Type in contact support in the field box.
  3. Choose Start a Message or We’ll call you.


Please know the Community has your back. If you have further questions about QuickBooks, let me know by posting a comment below. I’m here to answer them.