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"What if the over-payment was in a previous closed month, ie: January 2017,"

Then you were carrying meaningless Negative AR all this time?

"and the customer short-paid the amount of the over-payment on their next payment in February?"

Apply their payment now.

"How do I use that over-payment towards the short-pay without disrupting the closed month of January?"

You already have the money. It is time to apply it.


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