Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
Level 1

How to change cost of products in past sales that were imported from BigCommerce?

How can the cost of products be changed in past sales that were imported from BigCommerce?


I imported orders from BigCommerce into QuickBooks Online starting from January 1, 2020. When running a profit and loss report within QBO for the month of January I noticed the Cost of Goods Sold seemed to be quite a bit off.

I will give a little more detail in case it helps. Upon going through the profit and loss report for individual products   I noticed some items had no cost associated with them but in BigCommerce every product has the cost field populated. I noticed one thing in common with all the products that were showing the cost as $0. All these products were product options/variants. The parent SKU/product has a cost of $0 associated with it because it is not actually a product for sale. The child SKU's all have their cost field populated but those amounts did not transfer into QuickBooks. A few parent SKU's had a cost assigned to them and the child SKU's had the parent SKU cost assigned to them but that amount was incorrect for almost every one of the child SKU's.


Please forgive any incorrect usage of terms as I am new to QuickBooks Online and accounting in general. I have done everything in Excel with the csv exports from BigCommerce up until this point but that was time consuming.

Need to get in touch?

Contact us