Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
QuickBooks Team

Reply to message

Thanks for using QuickBooks Online (QBO), @christi-winstone.


No worries, I’m here to guide you on how to locate the invoice you’ve created.


You’ll want to go to your customer’s profile and locate the invoice from there. Let’s perform some steps to achieve this. Here’s how:


  1. Go to the Sales menu.
  2. Select the Customers tab.
  3. Locate and select the appropriate customer.
  4. Go to the Transaction List column.
  5. Locate and select the saved invoice.
  6. Make some changes if necessary and click Save and send.

When your customer pays their invoice, you can record the payment by clicking the Receive payment button. 1.JPG You can also read this article for more details about the process: Record invoice payments in QuickBooks Online.


I also encourage checking our QuickBooks Support page for guidance. There, you can read some articles that you can use for reference in knowing your ways around QBO.


You’re always welcome to post a reply if you need further assistance in managing your invoices or QBO account. I’d be more than happy to help and guide you in the right direction. Have a wonderful day ahead and keep safe.

Need to get in touch?

Contact us