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Hello @JudiRo,


You can select Save and close from the drop-down menu so your customer's invoices will not be sent after saving them. Let me show you how.

  1. Go to the +New button,
  2. Under CUSTOMERS, select Invoice.
  3. Fill in the necessary details for your customer's invoice.
  4. Select the Save and send menu.
  5. Click Save and close.

Additionally, I've got you this helpful article for the different methods you can start using in accepting payments from your customers: Record invoice payments in QuickBooks Online.


If you have any other questions, please let me know in the comments. I'll be here to help. Stay safe!

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