This feature is TERRIBLE!! You can turn the feature OFF but it will still continue to send these embarrassing email reminders to your client EVEN IF YOU HAVE THIS FEATURE TURNED OFF!
And if you try to call customer service, it will send you to someone in India who speaks horrible English who tries to get you to upgrade your account and pay triple what you already pay in order to get any support for the error in the QuickBooks software system!
If someone doe NOT fix this problem I am leaving QuickBooks and joining FRESHBOOKS which I am told has FAR superior customer service!
Quickbooks customer service is the worst I have ever experienced!