It's my priority to get this working for you, donnac2.
Thank you for the detailed information. These are the most common causes for a beginning balance discrepancy are:
Also, you may not be able to automatically find a match for a number of reasons, if the transaction is outside of the date range you are searching, the difference to resolve is too large, the transaction is over 90 days old, etc.
To learn more about reconciliation process, here's an articles you can read to learn more about it:
Please let me know how it goes by clicking the Reply button. I want to make sure that everything is taking care of. Take care!