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Hello,

 

In response to, "For now, the option to create recurring transactions is only available in QuickBooks Online Essentials and Plus versions. If you're using a lower version, this can be the reason why you're unable to access this feature." 

I have to say I'm aghast to be told the reason my version of QuickBooks is sending invoices out unpredictably and without prompting, is because I am not using a more expensive version of QuickBooks. Is this truly the sales tactic QuickBooks uses to upsell their product?

 

/edit- employee changed response after submitting. They admitted the bug is known in Simple Start, and is why it is not present in the more expensive plans. Original employee response, "For now, the option to create recurring transactions in only available in QuickBooks Online Essentials and Plus versions. If you're using lower than these versions, this can be the reason why you're getting this kind of behavior."

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