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Level 2

Fixing vendor credits and customer refunds in Accountants copy

I am working in an accountant's copy for our client and they have open payables that they need closed.  I made journal entries to close them, put their names to the journal entries, and I see that the vendors have credits available through the "Pay Bills" section.  Since it tells me I need to use the "Fix Unapplied Vendor Payment and Credits " under the "Client Data Review" feature I assumed I would see the journal entry in the payments/credits column but all I see are checks that the client has written. None of those payments apply to the payables I'm trying to clear out.

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