Thanks for the clarification and prompt reply, @hanser007.
I also appreciate you for taking the time to perform the steps shared by my college above.
Allow me to share some steps to put you in the right direction. Here’s how:
On top of this, I’m adding these links that you can read to learn more about how Online Bill Pay works in QBO:
You might also want to check this article for reference in case you need to refund your vendor: Enter a refund from a vendor. This link can walk your through the whole process effectively.
Let me know if you have other concerns managing your bills in QuickBooks. I’m just a post away from you. Have a wonderful day ahead.