Hello Elite Drywall,

I want to assure you that I hear your concerns and appreciate the need for a software that's accounting for your sales taxes with accuracy and the way you need them to be. It's important to me you have the correct information for working with sales tax, including PST, in QuickBooks Online.

QuickBooks Online is designed to adhere to the federal and provincial regulations for sales tax collection and payment on income and expenses. With that in mind, there are certain circumstances PST isn't reflected in the calculations for filing, as has been mentioned by my colleague earlier in this thread. This may be what you're running into here with PST on expenses, and to see if that's the case with the sales tax you're working with, I recommend connecting with the CRA or an accountant.

You can connect with an accountant right in QuickBooks Online using the My Accountant tab. There, you can invite an accountant you're already working with as a user or you can use the Find a pro to help button to see our directory of QuickBooks-certified professionals in your area.

If after speaking with the CRA or an accountant you're certain that PST should be calculating, please don't hesitate to reach out to our team so we can look at this situation with your more closely, troubleshoot, and determine the best course of action to reach a resolution. Here's how to reach us.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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I hope this helps you with getting back on track. Take care.