We personally deliver our products to our customers in Texas and must charge the tax rate at their address. The suggestion above to customize the invoice did not work.
I finally found today, that if I change the “ship from” address on the top right side of the invoice to be the customer address, then it pulls in the correct tax jurisdictions! I no longer have to override every invoice sales tax amount, and I’m assuming that my reporting will all be correct now. Online customer service was no help at all, after 2 long sessions. I played around and figured this one out on my own.