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QuickBooks Team

Re: Update on Re: WA Paid Leave, again

Hi, @lauriem.


To clarify, have you tried running the report suggested by my colleague @Ryan_M above? it could be that there's an overpayment recorded on previous dates.


You can also read this article for further guidance: Payroll Liability and/or Balance Sheet Report Shows Incorrect Amounts for Payroll Liabilities.


If there are no overpayments, I suggest contacting our support team. This way, they can look into your account in a secure environment and further investigate this.


To contact them:

  1. Go to the Help menu.
  2. Select Support.
  3. Under the Additional resources, click Contact Us.
  4. Select Need to contact Support? link. 1.png
  5. Then choose Call Us.

You can also visit our Payroll and workers page to learn some tips on managing your payroll.


Don't hesitate to reach out to us if you have any other concerns or questions. 

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