Let me route you to the right support, @darrellj.
The error Invoice Unavailable when attempting to view invoices using iOS is currently an ongoing issue. To confirm any updates about this, I recommend reaching out to our Customer Care team. With their tools, they can also link your account to the investigation so you'll receive notifications via email. Let me guide you how:
- Once signed in to your QuickBooks Self Employed (QBSE) account, click the Help icon.
- Select the Contact us button.
- From the What can we help you with? page, type your concern in the box. Example: Getting error Invoice Unavailable when trying to view invoices on iOS.
- Then, click Continue.
- You'll see the How would you like to connect with us? window. From there, choose either Chat with us or Have us call you.
You can also use the Assistant menu to connect with our live support team. For the detailed steps, check out this article: Contact QuickBooks Self-Employed Support.
While waiting for this to be resolved, you can use a desktop computer to view your invoices as a workaround.
Tracking the invoice you made for your customer is a breeze in QBSE. Simply go to the Invoices menu to view, print, or export them.
If you have further concerns about viewing your invoices using iOS, feel free to add a reply below. I'm always here for you. Have a good one.
