Thank you for sharing a screenshot and detailed information on your issue, @Chris_Birchall.
Let me provide some information on how QuickBooks manage the integration with Zettle.
QuickBooks only depends on the data transferred from Zettle. Thus, the invoice and deposit entries showing your QuickBooks bank feeds are coming from Zettle. To avoid these duplicate entries, I suggest excluding the invoices in the For review tab. Here's how:
- Sign in to your QuickBooks Online (QBO) account.
- Click Banking/Transactions from the left menu.
- Go to the For review tab.
- Find the invoice that caused the duplicates. Then, put a checkmark on each of them.
- Click Exclude.
You may need more assistance categorising and matching transactions in QBO. This article will guide you through the steps: Categorise and match online bank transactions in QuickBooks Online.
Feel free to leave a comment below if you have follow-up questions about the integration. The Community team and I are always here to help.
