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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Replying to:
paul72
Level 8

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Hi @Anonymous 

 

Thank you so much for diving in but, not unusually for QBTeam, you have hit upon an almost perfect combination of the things that boil the blood for those of us that use QBO & these forums.

 

(1) This is not functionality that would be nice to have or something that should be on a wishlist.  Opening a new input window & having the first cell live & ready to accept input is basic functionality.  It is User Experience 101 for the transatlantics.  It is how things should be.  In fact, it is how QBO DID work until some over-enthusiastic or under-skilled coder got to tinkering in the background & screwed it all up.  How on God's Green Earth this wasn't picked up by Quality Control I cannot fathom.

 

(2) Feedback.  Never in the history of QBO has any feedback led to any change or improvement.  Prove me wrong - please.

In fact, when I click the feedback button it stalls the browser & I have to refresh (possibly due to 3rd party cookies being disabled - but since I know it won't make any difference, I don't bother trying to resolve or feedback!).

 

(3) So many QBTeam responses involve irrelevant information.  Please, please read the full accounts before posting.  The fact that the same (or similar) bug is being reported by multiple people should make it clear that this is not going to be fixed by clearing cookies or using Incog Mode.

 

Rant Over - but, from today I am going to post a new thread about this bug every few days until we get a response or it gets fixed.  The development team have fixed it once, I'm sure they know what they've done!

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