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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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TaliaI
QuickBooks Team

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Hello Ellie22,

 

Add the purchase as an expense to the same account you are using in the refund. The refund amount should then match to the bank deposit you created, if it is not showing as match automatically select the transaction and 'find match' - the deposit should then show on the list of open transactions.

 

Thanks,

 

Talia

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