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QuickBooks Team

Re: closing out customer credit memos

Hi there DeanesKombucha,

 

I'm here to help you reconcile accounts in QuickBooks Online.

 

Since you owe something from your customer, you can apply a credit note, credit or refund to a customer. This depends on how you pay your customer back.

 

You check the article below for more information: Apply a credit note, credit or refund to a customer,

 

To guide you with reconciling your account, please check the outlined steps in the article below: Reconcile accounts.

 

Let me know if you need more help with the reconciliation and I'll be sure to get back to you.