Showing results for 
Search instead for 
Did you mean: 

Reply to Message

View discussion in a popup

Replying to:
QuickBooks Team

Re: closing out customer credit memos

Hi there DeanesKombucha,


I'm here to help you reconcile accounts in QuickBooks Online.


Since you owe something from your customer, you can apply a credit note, credit or refund to a customer. This depends on how you pay your customer back.


You check the article below for more information: Apply a credit note, credit or refund to a customer,


To guide you with reconciling your account, please check the outlined steps in the article below: Reconcile accounts.


Let me know if you need more help with the reconciliation and I'll be sure to get back to you.