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Thanks for your help.  I followed your advice and entered the refund using the Credit Card Charges option and that shows up under the supplier.  I deleted the original credit transaction as well, because I noted that the credit card charge didn't change the supplier balance.


Usually where I have received a supplier credit note for items that I returned, that amount would be deducted from my next payment to them so my usual way of entering a credit Bill  will still work for me I think.  I just use the credit amount against an invoice when paying it...


The other scenarios look more complex so I think I'll need to read that in detail to fully understand it. Although that hasn't happened (yet) I will need to take time to fully understand how to process it.


Thanks again for your help.

Kind regards