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QuickBooks Team

Re: VAT CODES on Bank deposits

Hello again, Samanvaya.

It’s my priority that you can add the VAT code and use your QuickBooks smoothly.

I have a few steps that you can try to resolve the issue. To begin, check if your computer meets the QuickBooks Online app requirements for Windows/Mac.


This will ensure the application is compatible with your current setup. If so, you’ll have to refresh it for smooth usage.


Here's how:


  1. Go to Help at the top menu bar.
  2. Choose Reset App Data.

If you get the same result after resetting the app data, you'll need to uninstall and reinstall the application to start in a clean slate. Let me guide you how.


To uninstall:


  1. Drag the app from the Applications folder to the Trash located at the end of the Dock.
  2. Choose Finder>Empty Trash.

Once done, reinstall your QuickBooks. You can visit this website to download it:

Then, scroll down to the Get the QuickBooks Mac or Windows App section, and click on the Free Download link.


These steps should get you pointed in the right direction.


Keep me posted on how things go once you've tried the steps. I'd be waiting for your response.