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Intuit
2 helpful votes

Banking Error 9999

Banking Error 9999

Good news!  You can now report your online banking problem straight to our engineers. They will investigate what's causing the error and fix it for you.

You will receive an email directly from the team that resolves banking errors, not from QuickBooks Online Customer Care.

To report the issue:

  1. On the error message, select Report Issue.
  2. Enter your name and email address, then select Submit.

Once the issue is resolved, you will receive an email directly from the team that resolves banking errors, not from QuickBooks Online Customer Care.

Note: Most issues are resolved within 8-10 business days but it can take up to 21 business days.

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