cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
Dvasquez10
Level 1
posted
‎December 16, 2019 08:57 PM
last updated ‎October 05, 2020 7:19 PM

Banking

My credit card balance "in quickbooks" is much higher than than what is shown on my balance sheet. The balance reflected on my balance sheet matches the balance on my credit card. Is this a bug? Has anyone experienced this before? I noticed it occurred after quickbooks rolled out the new update.

Reply
1 Comment 1
IntuitLily
Moderator
Moderator
‎December 16, 2019 10:26 PM

Banking

Let me be the first to welcome you to the Community, @Dvasquez10.

 

Some factors can affect the account balances in QuickBooks. There are times wherein the balance in QBO is higher because of the following reasons:

  • Duplicate transactions.
  • Edited or deleted transactions.
  • Card (liability) account.
  • Outstanding transactions.

Additionally, it may be due to the constant flow of transactions. It could be a timing issue and not an error.  If this is not the case, you can fix this by reviewing the opening balance entry in QuickBooks and comparing the balance to your real-life account. You can refer to this article for more details: Here's how to fix opening balance issues. 

 

Let me know if you have other questions. I'll be around to help. Have a wonderful day!

Reply