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gsummers
Level 1

Can I fix this? I have reconciled the acct however QB has says -4k. My beginning balance matches my statement ending balance from the previous month. Please help

Bank statement has 61 withdraws and QB has 91. I cannot find duplicates. I believe this causing the issue.
1 Comment 1
GenmarieM
QuickBooks Team

Can I fix this? I have reconciled the acct however QB has says -4k. My beginning balance matches my statement ending balance from the previous month. Please help

I appreciate your effort in double-checking the possible reasons for the discrepancies and providing us with complete information, gsummers. Let me help you fix the discrepancy in your account.

 

First off, it is important to note that ending balance issues can occur for several reasons, such as incorrect balances entered, voided transactions, missing or duplicate transactions, or un-cleared transactions.

 

To address this, please review both the opening and beginning balances to ensure accuracy. You can compare these with your actual bank statement. Here are the steps to follow:

 

  1. Log in to your bank's website or locate your physical bank statement.
  2. Check the account's balance for the same day as the opening balance in QuickBooks.
  3. Compare the two balances to identify any discrepancies.

 

Additionally, consider reviewing your account register for any missing transactions or errors in recorded amounts.

 

Moreover, you can visit this article for detailed steps in fixing the discrepancy amount after reconciling your account: Fix issues at the end of a reconciliation in QuickBooks Online.

 

If you need to change your completed reconciliation, check out this article: Learn the reconciliation workflow in QuickBooks. You’ll find the instructions at the bottom of the page.

 

Keep me posted if you have other concerns about reconciling your account or any QuickBooks-related tasks. We're here to help you in any way we can.