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JRDM
Level 1
posted
‎April 30, 2022 10:01 AM
last updated ‎April 30, 2022 10:01 AM

error code 106

Im constantly getting an error code 106 stating that quickbooks cannot find my bank account, its been fine for about two years now it just does not want to connect, I have spoken to Metro bank and they say there is no issues at there end and to get in contact with Quickbooks.

Im 100% certain Im entering the correct passwords for my account.

I don't want to go down the route of having to enter my feeds maually,

Please let me know if there is a solution to this before I have to seek my account software elsewhere.

Thanks...

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1 Comment 1
JamaicaA
QuickBooks Team
QuickBooks Team
‎April 30, 2022 11:19 AM

error code 106

Please know this isn’t the service I want you to experience, @JRDM. I'm here to share information about the error 106 you received with your bank account in QuickBooks Online.

 

If QuickBooks is unable to locate your account, this usually happens when an account is closed. You’ll want to sign in to your bank's website and check the status of your bank account along with the status of your funds.

 

If your bank account is closed and you’d like to delete it from the program, you can check out this article for more details: Disconnect accounts connected to online banking in QuickBooks Online.

 

You’ll want to consider manually uploading your transactions into QuickBooks. 

 

However, if you’ve verified that your account is working, I recommend contacting our Support Team. They can pull up your account in a secure manner and investigate this issue.

 

Here's how:

 

  1. Go to the Help icon.
  2. Select either of these to start: Assistant or Search.
  3. Choose a way to connect with us: Start a chat or Get a callback.

 

You can also check out this article to learn more about troubleshooting banking issues: Troubleshoot issues with Bank Feeds.

 

Let me know if you have any other banking concerns, I’ll be around to help you. Keep safe. 

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