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Mark-Culverwell
Level 1
posted
‎November 05, 2025 02:22 PM
last updated ‎February 04, 2026 5:22 AM

First National Bank South Africa - bank feed issues, keeps not being able to update?

Unable to get transactions error, does the bank feed have to be updated every week? seems to be an ongoing issue?
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2 Comments 2
SIAB
Level 7
‎November 05, 2025 03:54 PM

First National Bank South Africa - bank feed issues, keeps not being able to update?

Try opening your QBO account on any private/incognito browser. Did you encounter the same problem?

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jenop2
QuickBooks Team
QuickBooks Team
‎November 05, 2025 04:27 PM

First National Bank South Africa - bank feed issues, keeps not being able to update?

QuickBooks Online automatically updates the bank feeds and downloads transactions every night, Mark.

 

However, we need to take a closer look at this to determine why you're not able to update it on your account. For us to do that, please reach out to our live support teams for QuickBooks Online International.

 

They have additional tools to investigate and provide more details about this. Here's how to reach out to them:

 

  1. Click the Help menu in the upper-right-hand corner of QBO.
  2. Proceed to the Assistant tab.
  3. Type in "contact support" in the chat box and press Enter.
  4. Choose Contact Support Team at the bottom of the screen.
  5. Click Chat.

 

Please note that you can also manually import banking transactions so you can add and categorize them in QBO. Check out these articles for step-by-step guidance:

 

 

  The Community is always here if you need anything else.

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