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Good day, kangpga.
To manually upload the transactions in QuickBooks, you can download a Web Connect file or CSV from your bank's website. Then, save the file where you can easily find it and then import the transactions by following these steps:
I've got these articles that has the step by step instructions:
For connecting the bank, you'll want to try all the options matching your bank's name and check to see if you're able to connect the account.
Here's how:
You can also search using the URL you normally use to sign in to your bank if you're still unable to find the bank by name. I've got this article for reference: Connect bank and credit card accounts to QuickBooks Online.
Please let me know if you need more help with QuickBooks Online. I'm just a few clicks away. Take care and stay safe.
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