It's a pleasure to have you in the Community today. We've got you covered, and let's work this out so you can complete your tasks in QuickBooks Online (QBO).
Before we do so, can you tell us more about your concern? Does your new account mean a new subscription in QBO? Also, are you referring to the payment link of an invoice or something else?
We'll also appreciate you sharing with us some screenshots or any form of information that you can provide. This way, we can give you the most accurate resolution to your query.
We're looking forward to hearing back from you. Don't hesitate to drop a reply. The Community team always has your back. Have a good one!
Where is your company located?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here