Hello there, Chawstont.
I understand that unexpected issues can affect your business. I will help you find a way to fix this.
Before I provide the best troubleshooting possible, please let me know which widgets on the dashboard you're trying to access in QuickBooks Online. Some widgets have drop-down menus while others do not. A screenshot or any extra information would be appreciated to help us address your issue better.
Moreover, I'm adding an article to help you manage your dashboard displays in the future: Adjust QuickBooks homepage.
Thank you for choosing our services. We look forward to being by your side as you work towards your goals. Have a wonderful day!
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