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Hi there, sofian.ajlikin.
I appreciate you for providing detailed information with your concern so I can share accurate details.
You'll need to unlink the two companies in your account by changing the email and password. This way, this will separate from one another.
Here's how:
For additional information, you can click this article: Change your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant, and Qui....
Please refer to this article to see steps on how you can get into your account and back to business as usual when you're unable to sign in to QuickBooks: Recover your account when you can't sign in.
If there’s anything else I can help you with, let me know in the comment box below. I’ll get back to assist further. Have a great rest of the day.
This did not separate the two accounts that currently have the same login and passwords. I would like to separate the two companies with new user ID, password etc. Can I get some help to do this. I am selling one of the companies and need to give the new owners the access. Thanks
Do you utilize the Class/Location feature in QBO Plus to separate the transactions between both companies?
Hello @KRW1,
You can transfer and give the master admin access to the new business owner who will take over the company. Let me show you how.
To start with, you'll have to invite the new owner and give access to the company as a regular user. To do so:
Once the invitation has been accepted successfully, you can follow the detailed steps outlined in this article to transfer the role: Change the primary admin user in QuickBooks.
Also, here's a reference with a compilation of articles you can use while working with us: Manage your Account for QuickBooks Online.
If you have any other questions, please let me know in the comments below. I'll be here to lend a hand.
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