Hello there, desertluxurycamp.
In QuickBooks Online (QBO), you have the option to integrate with numerous banks. If you're unable to find your financial institution on the list, here are a few possible reasons:
- Your bank has multiple names on our list. Make sure you have selected the correct listing or have tried all possible links. Search by the banking sign-in URL to ensure you are using the correct listing.
- Your bank does not connect to all types of accounts (for example, personal accounts vs business accounts).
- Your bank is not a participating financial institution.
To get this sorted out, I recommend checking the following information when searching for your bank account:
- Verify the spelling. Make sure the spelling is exactly as it appears on your bank's website.
- Use very specific names to search for your bank.
- Enter your bank's URL into the search.
- Search for the name of the issuing bank, meaning the bank that issued your bank card.
However, if you're still unable to find your bank account on the list, I recommend requesting support from your bank. Here's how:
- In the left menu, click Transactions.
- Choose Bank transactions.
- Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
- If you’re still unable to find your bank, select Request.
- Enter your bank's web address (URL) in the field provided.
- Select Request.
In the meantime, you can use the web connect feature to bring your transactions into your QBO account. For more information on this, you can refer to the article: Manually upload transactions into QuickBooks Online.
If you have any other questions or concerns about connecting your bank account, feel free to reach out. I'm here to assist you, desertluxurycamp.
