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Level 1

Looking for help. my accountant has done the end of yaer accounts for 2019 but the bank balance is short ?? dont know how this could of happened ? please help . ?

 
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QuickBooks Team

Looking for help. my accountant has done the end of yaer accounts for 2019 but the bank balance is short ?? dont know how this could of happened ? please help . ?

Glad to have you here in the Community, @a1-shutters.

 

There are some possible reasons why your bank balance is short. Here's a list of some of them:

 

  • Someone entered an incorrect ending balance at the start of the reconciliation.
  • There are missing or duplicate transactions in QuickBooks.
  • Someone entered transactions into QuickBooks that hasn't cleared your bank yet.

To get this resolved, let's run the 2019 reconciliation report to review the transactions. Here's how:

 

  1. Click Reports from the left menu.
  2. Search for the Reconciliation report.
  3. In the Report period drop-down, select All Dates.
  4. Find the reconciled transactions from 2019.
  5. Then, click View report under the Action column.
  6. Review each of the transactions.

If you find any discrepancy in the report, feel free to follow each step in this article to fix the issue: Fix issues during a reconciliation in QuickBooks Online.

 

Most importantly, I still suggest seeking help with your account for more guidance.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.